Course Name: Work Readiness and Soft Skills

Course Code: HC20HHA015V0

Course Duration: 10 Hrs

Course Description :

Course Overview:

Understand
importance of work readiness and soft skills

• Explain
  the importance of effective communication for a HHA’s role

• Describe
  LSRW skills required for effective communication

• Explain
  interpersonal skills needed for a HHA’s job role

• Understand
  and make efforts to fulfil fundamental duties and responsibilities

• Explain
  the use of computers for a Home Health Aide

• Describe computer
  and its basic applications

• Explain
  how a computer works

• Identify input
  and output devices

• Demonstrate
  safe work practices while using computers

• Understand
  and work with basic tools of Microsoft Word and Microsoft Excel

• Understand
  computer network and internet

• Use
  internet in a safe manner

Course
Structure:

Unit 1: Fundamentals of Soft Skills

• Lesson 1: Communication Skills

• Lesson 2: Other Basic Interpersonal Skills

• Lesson 3: Our Duties and Responsibilities

Unit 2: Basics of Computer Skills

• Lesson 1: Introduction to Computers

• Lesson 2: Microsoft Word

• Lesson 3: Microsoft Excel

• Lesson 4: Internet and E-mail

Pre-requisite:    Class 10^th Pass

Training Method: Instruction
based.

Course Validity: 90 days
from the date of enrolment.

Downloadable Exercises: NA

Recommended
Practice Hours: NA